Privacy Policy
Effective Date: 02/03/2025
At Maoscaling, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, interact with our website, or make payments through our platform.
If you have any questions about this policy, please contact us at:
Email: contact@maoscaling.com
Address: 8301 State Line Rd. Ste 220 #2860, Kansas City, MO 64114
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Contact Details: Name, email address, phone number, and billing address.
Payment Information: Credit card details, bank account information, and transaction history (processed securely via Stripe).
Professional Information: Job title, company name, and business contact details.
1.2 Usage Data
Technical Data: IP address, browser type, device information, and operating system.
Behavioral Data: Pages visited, time spent on our website, and interactions with our AI agents.
1.3 Customer Interactions
Chat Logs: Records of conversations with our AI agents.
Support Tickets: Details of your inquiries and resolutions.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
To provide, maintain, and improve our AI agent services.
To process transactions and send order confirmations.
2.2 Communication
To respond to your inquiries and provide customer support.
To send updates, promotions, and marketing communications (with your consent).
2.3 Legal and Security
To comply with legal obligations and protect against fraudulent activities.
To enforce our terms of service and other policies.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data, including:
3.1 Encryption
All sensitive data, including payment information, is encrypted during transmission and storage.
3.2 Access Controls
Only authorized personnel have access to your information.
3.3 Regular Audits
We conduct regular security audits to ensure compliance with global privacy standards.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
4.1 Service Providers
Payment Processors: Stripe, to securely process payments.
Cloud Providers: To store and manage data.
4.2 Legal Authorities
When required by law or to protect our rights and safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
5. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable laws and provide adequate protection for your data.
6. Your Rights
You have the following rights regarding your personal data:
6.1 Access and Correction
Request access to or correction of your personal information.
6.2 Deletion
Request deletion of your data, subject to legal obligations.
6.3 Opt-Out
Opt out of marketing communications at any time.
6.4 Data Portability
Request a copy of your data in a machine-readable format.
To exercise these rights, contact us at contact@maoscaling.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@maoscaling.com
Address: 8301 State Line Rd. Ste 220 #2860, Kansas City, MO 64114